Product Education PDP

This page contains the different roles within the Knowledge Base Video Creator (CSG). Choose the relevant role you want to learn about. You can also enter the “Professional Path” to access the relevant skills and resources (coming soon!). 🔙

Choose the roles

Video Creator
Senior Video Creator
IC Path
N/A
Management Path
N/A

Choose the competencies

All
Professional skills
Product knowledge
Collaboration
Initiation

Video Creator

Professional Path

Has strong capabilities in scriptwriting, voice-over, and video production. Can take on projects from A to Z and deliver quality videos within tight deadlines. This role would be by an external employee with at least 1-year experience in video creation.

Professional skills

Understands all the steps in the video-making process and is able to take on any self-service video from start to finish.

Behaviors

  • Strong video editing skills
  • Fast execution and craftsmanship
  • Ability to deliver quality work under tight deadlines
  • Can work on a different types of videos: knowledge base, academy, what’s new, etc
  • Can take on small to medium side projects
Product knowledge

Understands the product and can create videos for any product area.

Behaviors

  • Fully onboarded after 3 months
  • Perfect knowledge of the monday platform
  • Ability to learn new things and sharing them with the team
  • Ask questions and is willing to learn
Collaboration

Positive communicator and raises flags when needed.

Behaviors

  • Communicates his or her progress
  • Adapts to monday culture
  • Positive energy and able to work great with different stakeholders
  • Can receive and implement feedback
  • Able to communicate in a timely manner when he or she is stuck
Initiation

Can think out of the box and take on extra tasks by themselves.

Behaviors

  • Brings ideas to the table
  • Strives to improve his/her video skills and therefore improve the quality of the videos
  • Can-do approach

Senior Video Creator

Professional Path

The senior video creator must have at least 2+ years of experience as a video creator at monday.com. This person must have a deep understanding of who we are as a brand and must be able to look at the macro level of things.

Professional skills

Excellent video creator that can asset himself/herself as a leader within the team. Can participate in strategic projects such as monthly planning, hiring, training new team members, and more.

Behaviors

  • Can create any type of self-service video and delivers quality work with fast execution
  • Ability to provide constructive feedback to peer’s work
  • Takes part in hiring and onboarding processes
  • Responsible of our processes and strive to constantly improve them
  • Works closely with the manager in defining the monthly planning
  • Can lead complex projects from start to finish
Product knowledge

Mentor within the team and acknowledged as a company expert.

Behaviors

  • Professional go-to for all kinds of projects
  • Mentors other team members onboard them to the team
  • Can understand the big picture and how everything fits together
  • Understands our data and can make data-informed decisions
Collaboration

Strong and positive representative of the content team in any situation.

Behaviors

  • People want to work with them, want their advice, and want to use their work as examples
  • Can come up with new processes and ideas to enhance collaboration
  • Able to advise and lead projects, including cross-company initiatives
  • Works in complete alignment with Team Lead
Initiation

Understands the big picture and is able to initiate changes that will push us forward.

 

Behaviors

  • Can identify things that aren’t working and initiate changes
  • Curious about new systems that could help us work more efficiently
  • Challenges ideas when necessary and focuses on value

The IC roles are not yet available in this path. Stay tuned!

The managerial roles are not available yet in this path. Coming soon, stay tuned!