Enablement Manager
Senior Enablement Manager
Enablement Partnerships PDP
This page contains the different roles within the Enablement/Training Partnerships path. Choose the relevant role you want to learn about.
You can also enter the “Professional Path” to access the relevant skills and resources (coming soon!).
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IC Path
Not avaliable
Management Path
Enablement Team Lead
Global Enablement Director
Components:
All
Internal impact and collaboration
Complexity
Autonomy
External relationships and impact
Knowledge
Typical experience
Enablement Manager
Professional Path
The Enablement Manager is responsible for creating and driving enablement initiatives across our Partners Group. They create the content, processes, practices and tools needed to support partners throughout the entire sale process. In addition, lead online training for new partners and group members on sales techniques and monday workflows. Plan individual and group-level training and workshops on a regular basis.
Internal impact and collaboration
Sets objectives for own job area to meet the objectives of projects and assignments.
Behaviors
- Improves partners onboarding experience and shortens time to quota
- Helps in design and execute enablement initiatives, such as events, workshops, Bootcamp, newsletters, webinars, etc.
Complexity
Drives enablement initiatives of medium-level complexity.
Behaviors
- Designs, develops, and delivers fully built certification programs and resources, with some guidance from the manager
- Conducts training for new and current partners/ group members, and develops individualized training plans for underperforming partners
Autonomy
Works independently on larger, moderately complex projects /assignments, with some supervision of the manager.
Behaviors
- Proactively identifies needs and collects feedback; translates the insights into program planning and execution
External relationships and impact
Ability to effectively engaged and collaborate with internal stakeholders.
Behaviors
- Can deliver training with excellent CSAT (PSAT)
Knowledge
Requires practical knowledge and demonstrated competence within their job area, including the monday.com product, training and lesson structuring.
Behaviors
- Excellent product and highly complex workflows knowledge
- Familiar with traditional and modern training methods ( mentoring, coaching, OJT, e-learning, classroom, etc) and different sales methodologies
- Ability to conduct product sessions and being the focal point for partners/team members’ professional questions
- Provides partners and team members with constructive feedback on demos and discovery sessions
Typical experience
Minimum 4 years of relevant experience (i.e enablement, L&D, training, etc.).
Behaviors
- Experience working in a global SaaS company
Senior Enablement Manager
Professional Path
The Senior Enablement Manager is responsible for building world-class Sales Enablement practices, including partners and other group members training and enablement. In addition, they are responsible for the training of the strategic partners, and overseeing training objectives and execution improvement. Analyzes external enablement programs and feedback received from partners in order to optimize the learning experience and offering. Sets clear KPIs for each enablement activity and is responsible for tracking and maintaining it over time. Mentors and supports other team members.
Internal impact and collaboration
May be responsible for entire projects or processes within the job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
Behaviors
- Improves partners onboarding experience and shortens time to quota
- Helps in design and execute enablement initiatives, such as events, workshops, Bootcamp, newsletters, webinars, etc
Complexity
Owns end-to-end responsibility for highly complex projects and initiatives.
Behaviors
- Conducts external research to identify trends and new initiatives to explore
- Conducts needs analysis for external resources/ tools and performs research to find the resources/ tools with the most value
- Plans the budget for training events and monitors the costs vs. plans during the program
Autonomy
Works independently, under minimal supervision, on determining and developing approaches and solutions to the partners’ and group’s needs.
Behaviors
- Builds actionable plans based on feedback
- Sets the workframe for the domain
- Leads the creation of materials, events, agendas and content from scratch with the relevant interfaces
External relationships and impact
Ability to facilitate work with internal and external resources including solving conflicts.
Behaviors
- Provides professional guidance and mentorship for other enablement managers
- Brining in external knowledge and training the team and creates opportunities for learning
- Proven success and improvement in partners onboarding and performance
Knowledge
Requires advanced knowledge and demonstrated competence of their job area, including the monday.com product, training and lesson structuring.
Behaviors
- Knowledge of monday solutions, acts as the SME of the partners to help them sell the different solutions
- Inbound & outbound selling skills, ability to perform high-end demos for prospects of partners and to train them on selling practices
- Knows how to analyze feedback and optimize activities accordingly
Typical experience
Min 5-7 years relevant experience (i.e enablement, L&D, training, etc.).
Behaviors
- Experience working in a global SaaS company
- Experience in building an enablement plan
- Experience working with global partners of different types – advantage
Not avaliable
Professional Path
Internal impact and collaboration
Complexity
Autonomy
External relationships and impact
Knowledge
Typical experience
Enablement Team Lead
Professional Path
Manages and builds a team of enablement managers and learning content writers with primary responsibility for the strategy, planning, and execution of team KPIs to support and enable partners. Responsible for the team’s execution from all the scale education to delivery, and assuring successful delivery while building and maintaining strong relationships with our partners in order to constantly optimize the delivery.
Internal impact and collaboration
Strongly influences the design of new products, processes, standards, or operational plans based on business strategy with a significant impact on functional results. Provides leadership and direction through strategic thinking and examples for success to enablement and content managers.
Behaviors
- Sees the “biggest picture” of the group and concentrating knowledge and best practices in a specific area of expertise to support the team’s goals and KPIs
- Fosters personal relationships with peers from the partner’s group, members of other teams in the company and with partners
- Leads retro sessions and implements recommendations on the domain’s activities and strategy
- Holds the team’s most complex activities and mentors others on a daily basis
Complexity
Leads the team in building and delivering cross-functional enablement projects to support both the group members and the partners in achieving their goals.Â
Behaviors
- Mentors the team through hands-on modeling
- Shares consistent feedback with the team members on their enablement initiatives
Autonomy
Works independently on setting strategic goals and operational plans for their areas of responsibility. Knows how to solve problems independently.
Behaviors
- Prioritizes projects and tasks for the team based on full picture understanding and the team’s strategic plans
External relationships and impact
Ability to effectively work cross-functionally with other department leaders in the company (sales, CX, marketing).
Behaviors
- Trains and enables new partners in the ecosystem
- Trains and enables our GSIs CoEs, while building and maintaining strong relationships
Knowledge
Requires mastery level knowledge of all areas of responsibility, as well as industry practices.
Behaviors
- Excellent hands-on product knowledge, to help team members optimize their presentations and training sessions
- Utilizes their knowledge of L&D and training methodologies to guide team members on how to conduct workshops
Typical experience
6-8 years enablement experience and min 2 years managerial experience.
Behaviors
- Experience working in a global SaaS company
Global Enablement Director
Professional Path
Builds a team of enablement, learning content ,trainers and Partners Success managers, while directly managing the team leads. Has full responsibility and ownership on building the strategy, planning, and execution of all enablement aspects of the partners group and ensuring they are meeting their KPIs. Owns the entire monday.com partnership group enablement arm while leading and structuring the practices around Partners Success within the organization. Responsible for the group operational aspect including P&L, legal, financial, team structure, hiring, growth and development for the entire group.
Internal impact and collaboration
Defines the team’s strategic goals. Works closely with the client-facing teams and execs in different regions/expertise on cross teams alignment, collaboration, projects and initiatives. Leads and defines the group’s strategy and KPIs to support monday.com’s primary delivery arm. Culture influencer, leads by example, accountable for the culture in their domain.
Behaviors
- Creates the team’s strategy and KPIs while assuring the group meets their KPIs
- Defines the vision & mission statement of the group and helps them focus and stay on a winning track
- Works with the company execs on rules of engagements, collaboration and alignment to support mutual KPIs
- Drives impact through team building – Hiring, planning, setting goals, team development, creating team culture etc
- Identifies opportunities for team growth by pairing people together, assigning the right projects to the right people, etc
Complexity
High managerial complexity. Accountable for the performance and results of all the domains. Creates the overall strategy and KPIs of the team. Responsible for the entire delivery of the partner’s group enablement.
Behaviors
- Leads and defines the group’s vision, KPIs and strategy and ensures a high-quality successful execution
- Directly manages and mentors the team leads and ICs, while ensuring the group is meeting their KPIs
- Responsible for the group and teams’ structure, HC, growth & development, and P&L
Autonomy
Defines the KPI’s for the team as well as for each team member. Has full ownership and accountability for the overall performance and P&L of the team.
Behaviors
- Identifies cross company opportunities with mutual agendas, and ensures alignment of the team’s activities with the company’s overall strategy
- Generates new ideas, opportunities and innovations to drive continuous improvement and sustainable growth
External relationships and impact
Interacts with external partners, customers and vendors at various levels, including executive leadership, on significant matters.
Behaviors
- Conducts briefings with senior leaders’ counterparts
- Negotiates with external stakeholders to reach understanding or agreement in regards to our mutual collaboration
- Regularly interacts with supporting functions of external stakeholders
Knowledge
Requires mastery level. Knowledge of enablement methodologies, the monday.com product and solutions. In addition, advanced knowledge of the different team practices – Customer Success, training and design learning.
Behaviors
- Highly familiar with all group domains and practices, in a sufficient level to mentor all group team members
- Strong management skills and knowledge. Knows how to manage multiple teams and practices simultaneously
Typical experience
Min 4-6Â years managerial experience leading enablement/L&D/training teams.
Behaviors
- Experience working in a global SaaS company