Enablement Partnerships PDP

This page contains the different roles within the Learning Content Writer Partnerships path. Choose the relevant role you want to learn about.

You can also enter the “Professional Path” to access the relevant skills and resources (coming soon!).

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Choose & Compare

Learning Content Writer
Senior Learning Content Writer
IC Path
Not avaliable
Management Path
Not available

Components:

All
Internal impact and collaboration
Complexity
Autonomy
External relationships and impact
Knowledge
Typical experience

Learning Content Writer

Professional Path

The learning content writer digital content for product and partners’ training based on research conducted by them according to deadlines.

Internal impact and collaboration

Primarily collaborates with SMEs on creating content and learning materials for the group members and our partners, based on needs shared by the partners.

Behaviors

  • Maintains an ongoing relationship with the Knowledge Base and Product teams, and constantly syncs with them on relevant activities
Complexity

Projects and issues faced are of medium-level complexity. Makes adjustments or recommends enhancements to the content, to improve the effectiveness of their field.

Behaviors

  • Edits existing materials or create new ones
  • Able to write educational content based on needs, with some guidance
  • Tracks all platform changes and improvements, including new releases. Identifies and prioritizes which should be updated
  • Creates new lessons from A to Z
  • Keeps all product training materials up to date
Autonomy

Executes allocated tasks according to predefined timelines and priorities.

Behaviors

  • Writes educational content while working with SMEs with some guidance from the enablement manager or team lead
External relationships and impact

Analyses partners’ feedback data to optimize existing content and identify new needs.

Behaviors

  • Creates new playbooks for partners’ training
Knowledge

Requires practical knowledge in content writing, editing and proofreading.

Behaviors

  • Has high-level proficiency in the product, including a/b tests
  • Has a good understanding of the L&D field and existing platforms such as Articulate and Camtasia
Typical experience

2-4 years of content writing experience.

Behaviors

  • Proven track record of excellent content writing demonstrated by a professional portfolio 
  • Native English proficiency

Senior Learning Content Writer

Professional Path

The SLCW identifies needs for content and initiates new projects based on them. The SLCW will identify the right SME to create new digital content with, for product and partners’ training purposes, based on research conducted by them. They will take raw content, identify the right target audience, and build the message and content accordingly, bringing significant impact on the final outcome.

Internal impact and collaboration

responsible for projects or processes end to end within their field. Contributes to the completion of the group’s work objectives, through building relationships with relevant stakeholders within the organization and monitoring progress. 

Behaviors

  • Provides professional guidance and mentorship for other content writers
  • Trains team members on new solutions and new features
  • Engages with Product Managers and CXS on new solutions to create and adjust lessons and learning materials for partners on an ongoing basis
Complexity

Projects and issues faced are of high-level complexity. Knows how to make improvements to existing content or create new material with significant impact based on partners’ feedback gathered and analyzed by them.

Behaviors

  • Creates content for new certification programs
  • Conducts needs research and analysis, and creates educational content accordingly
  • Identifies the right target audience, and builds the message and content accordingly, bringing significant impact on the final outcome
Autonomy

Initiates and executes tasks independently. Defines the timelines and priorities for each task independently.

Behaviors

  • Proactively identifies all the relevant SMEs, gathers all relevant information from them and produces high-quality learning content based on it
  • Gets drafts from SMEs and turns them into lessons/ workbooks
External relationships and impact

Communicates with senior-level customers and vendors. Informs and becomes informed via an exchange of facts, statuses, ideas and issues.

Behaviors

  • Consult with external SME’s in order to improve the quality of content
  • Interact with external vendors/ freelancers to create more types of content/ images/ videos/ etc
Knowledge

Requires advanced knowledge in content writing, editing and proofreading.

Behaviors

  • Has high-level proficiency in the product, including a/b tests
  • Has substantial understanding of the L&D field and existing platforms such as Articulate and Camtasia
Typical experience

3-5 years of product content writing experience (including ebooks, guides, learning content).

Behaviors

  • Proven track record of excellent content writing demonstrated by a professional portfolio 
  • Experience in writing educational content and lessons from A to Z
  • Native English proficiency
  • Advantage for additional languages

Not avaliable

Professional Path

Not available

Professional Path

Manages and builds a team of enablement managers and learning content writers with primary responsibility for the strategy, planning, and execution of team KPIs to support and enable partners. Responsible for the team’s execution from all the scale education to delivery, and assuring successful delivery while building and maintaining strong relationships with our partners in order to constantly optimize the delivery.